FAQ

How long does shipping take?

Orders process in 1–3 days; delivery in Europe takes 3–10 business days.

Do you ship internationally?

We currently ship only within Europe; more countries may be added later.

How can I track my order?

A tracking link will be emailed once your order ships.

Can I change or cancel my order?

Contact us quickly; changes aren’t guaranteed after processing.

What payment methods do you accept?

We accept major cards, PayPal, and other options shown at checkout.

What if I receive a damaged item?

Please contact us within 48 hours of receiving your order and include photos of the damaged item.

How do I contact customer support?

You can contact us through our Contact Us page or by email at info@thebelamore.de.